Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy explains how SROMPL INC. operating as Importer ("we", "us" or "our") handles information collected through the SROMPL Global Exporters Directory website, enquiries and advertisement bookings.

1. Information We Collect

Depending on your interaction with us, we may collect:

• Your name, designation and company name.
• Country, city, business email and phone/WhatsApp number.
• Website, exporter type, product category and product information.
• Enquiry messages and communication records.
• Billing details, payment references and booking records.
• Logos, photographs, advertisement content and artwork approvals.

Where website analytics or similar technologies are enabled, technical information may also be collected as explained in our cookie notice.

2. How We Use Information

We use information to:

• Respond to enquiries and explain advertisement packages.
• Check company eligibility and process bookings.
• Prepare quotations, invoices and advertisements.
• Obtain content and artwork approvals.
• Publish and distribute approved directory content.
• Coordinate payments, delivery, corrections and refunds.
• Maintain business records and meet applicable legal obligations.

We will seek separate permission for unrelated promotional communications where required. You may ask us to stop promotional messages.

3. Enquiry Details and Public Listing Details

Submitting an enquiry does not authorise us to publish all information provided.

Before publication, we will obtain approval for the advertisement and the contact details to be displayed. Approved content may appear in printed copies, digital editions and any online profile included in your booking.

You must have authority to provide and approve any personal information, images or materials belonging to other people.

4. Publication and Worldwide Distribution

The directory is intended for international distribution. Approved advertisements and public business contacts may therefore be accessed by readers outside India.

Printed copies and downloaded digital editions cannot always be recalled or altered after distribution. Contact us promptly if published information needs correction.

5. Sharing Information

We may share necessary information with service providers supporting design, printing, hosting, communication, payment processing and delivery.

We may also disclose information where required by law or to address fraud, security incidents or legal claims.

We do not sell private enquiry or billing information as a contact list. Publishing approved advertisement details is part of the directory service.

6. Retention and Security

We retain information for as long as reasonably necessary to fulfil the relevant purpose, administer bookings, resolve disputes and meet legal recordkeeping requirements.

We use reasonable safeguards appropriate to the information handled. Access should be limited to authorised people who need it for their work.

7. Your Requests

You may contact us to request access, correction or deletion of your personal information, withdraw consent where applicable, or raise a privacy concern.

Requests are subject to applicable law, identity verification and necessary record retention. Withdrawal does not reverse completed printing or distribution.

8. Cookies and Third-Party Services

Our cookie notice will identify any analytics, advertising or other non-essential technologies used on this website. Consent will be requested where required.

Third-party websites and communication platforms have their own privacy policies.

9. Changes to This Policy

We may update this policy. The revised version will display its effective date. Material changes will be communicated where required.